Effective Date: 11/03/2021
The Product is owned and operated by Moore HR Pty Ltd (ACN 81 624 898 648). We are committed to the protection of your privacy while you use the product.
"Company IP" includes, but is not limited to, the contents, layout, design, colours, appearance, graphics, and imagery of the Website, Content, and Materials as well as all copyrights, trademarks, trade secrets, patents, and other intellectual property contained in the Product, Content, and Materials.
"Content" means any content, writing, images, audiovisual content, or other information published on the Product.
"Items" means any and all of the Product Services, Content and Materials collectively.
"Materials" means any materials, information, or documentation that we may provide to you in connection with your use of the Services or Product including documentation, data, information developed by us or owned by us, and other materials which may assist in your use of the Services or Product.
"Parties" means both you (the user of the Product) and us (the owner of the Product) collectively.
"Personal Information" means information that we obtain from you in connection with your use of the product.
"Product" means the website including all pages, all subpages, all blogs, all forums, all other connected pages and all other connected internet content whatsoever, the home page or main page of which is located at: www.moore-hr.com.au
"Services" means any or all services provided by or on the Product.
"Third-Party Links" means links or references to websites other than the website, to content other than the content or to materials other than the materials, none of which are controlled by us.
"Third Party Service Provider" means a third party, separate from us or our company but which provides services that assist us in serving You. This may include but is not restricted to web hosting, IT services, security services, payment processing, deliveries, customer service, order fulfillment, or other services.
"Us", "We", "Our", "the Company" or "the Owner" refers to Moore HR Pty Ltd.
"Us", "We", "Our", "the Company" or "the Owner" also includes any employees, affiliates, agents or other representatives of Moore HR Pty Ltd.
"You" or "Your" refers to the user of the website.
"Your Content" means any content posted to or added to the Website, Content or Materials by you or by somebody authorised by you or doing so on your behalf.
2. TYPES OF INFORMATION AND HOW THEY ARE COLLECTED
a) When you use the Product, we may collect information from you through automatic tracking systems (such as information about your browsing preferences).
b) In addition, we may collect information that you volunteer to us (such as information that you provide during a sign-up process or at other times while using the Product).
c) In order to access some specific features of the Product, you may be required to provide some personal information. During this process, we will not collect information that identifies you personally, except when you specifically volunteer that information to us when using specific Product features. These specific Product features might include, but are not limited to: -
A. Making purchases
B. Receiving notifications by text message or email about events and promotions
In addition to any Personal Information that you are required to provide in order to access these additional Product features, in some cases you may be required to provide more specific information. For example, in order to make purchases, you may need to provide credit card information, billing information, and postal addresses.
a) Cookies are small files stored on your computer or mobile device which collect information about your browsing behaviour
b) Cookies do not access information which is stored on your computer.
c) Cookies enable us to tailor our configurations to your needs and preferences, in order to improve your user experience.
d) Most internet browsers accept cookies automatically, although you are able to change your browser settings to control cookies, including whether or not you accept them, and how to remove them. You may also be able to set your browser to advise you if you receive a cookie, or to block or delete cookies. However, if you do this, you may be prevented from taking full advantage of the Product.
4. THIRD PARTIES
a) We may provide some of your personal information from time to time to third-party service providers so that they can help us to serve you via the Product. In particular, we may use third-party service providers to assist with information storage (such as cloud storage).
b) We may use third-party service providers to host the Product. If this occurs, that third party service provider is likely to have access to some of your personal information.
c) We may use third party service providers to fulfil orders in relation to the Product.
f) Your Personal Information will not be sold or otherwise transferred to other third parties without your approval.
5. COMBINING INFORMATION
a) We do not combine, link or aggregate any of your personal information with other personal information of yours which we are holding.
6. HOW YOUR INFORMATION IS USED
a) We use your personal information to help us improve your experience with Our Product. We may use your personal information for purposes including but not limited to: -
I. Order fulfilment.
II. Providing customer service to you.
III. Marketing and advertising to you including both direct and indirect marketing and advertising and including marketing and advertising about products that may interest you based on your personal preferences or demographics.
IV. Advising you about updates to the Product or related Items.
7. MERGER, RESTRUCTURE OR SALE OF OUR BUSINESS
a) Part or all of our business may be merged, restructured or sold including but not limited to through an ordinary sale of business or of stock, a corporate reorganisation, a change in control, bankruptcy or insolvency proceedings.
b) In the event that such a merger, restructure or sale occurs as described in the preceding sub-clause hereof, we may transfer your personal information, including personally identifiable information, as part of that merger, restructure or sale.
8. EMAIL OPT IN/OUT
9. ACCESSING, UPDATING AND CORRECTING YOUR PERSONAL INFORMATION
a) You have the right to request access to any of your personal information which we are holding.
b) You have the right to request that any of your personal information which we are holding be updated or corrected.
10. DISCLAIMER REGARDING SECURITY
11. CHANGES TO THIS POLICY
a) We take customer satisfaction very seriously. If you have a complaint in relation to our handling of your personal information, we will endeavour to handle it promptly and fairly. For your information, an overview of our complaints handling procedure is as follows: -
I. Any complaints are forwarded to our complaints officer for review. We aim to review all complaints within 7 days of receiving them (although this cannot be guaranteed). If necessary, the complaints officer may then refer the complaint to another section within our organisation for consideration. If further information is required, we may contact you to request that information. If we accept fault in relation to the complaint, then we will propose a resolution (which may or may not be the same as any resolution proposed by you). If we do not accept fault, then we will contact you to advise you of this. We aim to complete this entire process within 21 days, provided that we are provided complete information in the first place (although this cannot be guaranteed). However, if you do not provide complete information then this is likely to delay the handling of your complaint.
III. If you are not satisfied with our response to your complaint, you may refer your complaint to the relevant external dispute resolution organisation in your area.
13. CONTACT US